What is Intelligent Automation?

Intelligent Automation, also called Hyperautomation, is a concept leveraging a new generation of software-based automation.

It combines methods and technologies to execute business processes automatically on behalf of knowledge workers.

This automation is achieved by mimicking the capabilities that knowledge workers use in performing their work activities (eg. language vision, execution, and thinking & learning).

The goal of using Intelligent Automation is to achieve a business outcome through a redesigned automated process, with no or minimal human intervention.

As a result, Intelligent Automation increases process speed, reduces cost, enhances compliance and quality, increases process resilience, and optimizes decision outcomes.

Ultimately, it improves customer and employee satisfaction and boosts revenues.

This definition has been written by the authors, inspired by IEEE Std. 2755-2017.

Intelligent Automation has shifted from
an option to a condition of survival
- Fabrizio Biscotti -
Research Vice President at Gartner

Market

Intelligent Automation (IA)

Worldwide market for technology that enables organizations to rapidly identify, vet and automate as many processes as possible 

By 2024

0 %
of the large global
enterprises will have
+70 concurrent
hyperautomation initiatives

By 2025

0 %
of the large global
enterprises will have
+70 concurrent
hyperautomation initiatives
0 %

quarterly growth for IA
solutions demand (Gartner, Inc.)

Intelligent Automation will
save Millions of lives
per year2
- Fabrizio Biscotti -
Research Vice President at Gartner

The Problems

0 %
of Intelligent Automation projects
do not yet achieve a positive ROI3
0 %
of CEOs only, said they have a transformation program to make their business more digital and automated2 but most of them recognize the need for structural changes on this topic.
0 %

of organizations are struggling with the identification of IA business use cases, and it represents +50% of the overall cost of their digital transformation

“Intelligent Automation Roadmap”
is paradoxically complex, full of project gates, manual steps, and time consuming. Time to value often lasts for months or even years.

Most CEOs recognize the need for structural changes on this topic but only 62% said they have a transformation program to make their business more digital and automated4.

At IAC we believe there is a better way.
And we are on a mission to effectively industrialize IA, and dramatically reduce any adopter’s Time to Value.

80% of IA projects do not achieve a positive ROI. Paradoxically, this is because implementing IA is a human intensive endeavor lasting months, or even years. Our research suggests that the commonly used “Intelligent Automation Roadmap” is complex and time consuming. The IA industry is still full of project gates, manual steps and deliverables that one needs to endure before even starting to set in motion the actions needed to reach a real tangible ROI.

The Voice of Clients

We have spent US$ 20M to streghten our digital transformation through automation but still don’t have a tangible ROI
We are lost! Our IA journey is too complex , too fragmented, we have to deal with too many different partners along the cycle.
Discover
Implement
Run

The Voice of Clients

We have spent US$ 20M to streghten our digital transformation through automation but still don’t have a tangible ROI
We are lost! Our IA journey is too complex , too fragmented, we have to deal with too many different partners along the cycle.
Discover

Discovery by Consultants

Discovery by Technology

Implement
Run