
AI operating modelOne set of rules to scale AI across the group
About 12 weeks with your leaders. One operating framework for the group or one center: decision rights, risk tiers, one front door, KPIs.

The offer at a glance
About 12 weeks with your leaders. Phase 1 adapts our reference framework to your group and plans its rollout. Phase 2 makes it live, if you say go.

No more pilots that never scale.
- One owner, one set of rules and one front door for every AI initiative, in every unit and country.

Six deliverables
- Operating model and decision rights: Center of Excellence or federated
- Risk tiers and controls, EU AI Act ready
- One intake, scoring and stage gates for every use case
- KPIs and value tracking, from pilot to P&L
- Roles, skills and sourcing plan
- A 12-month roadmap your board can approve
One owner, one set of rules, one front door for every AI initiative.
From reference framework to live operation
Phase 1 adapts our framework to your group and plans its rollout. Phase 2 makes it live, if you say go.
Phase 1 · Design and plan · about 12 weeksYour ExCom go / no-goPhase 2 · If you say go
- 1 · Reference frameworkOur starting point
A tested reference with nine modules across direction, enablers and the use-case lifecycle. Not a blank page.
Role: the input we adapt with you. - 2 · Your frameworkAdapted to your group
The reference fitted to your organization, countries, systems and priorities. It defines how your AI operating model works and runs.
Phase 1 output, with the rollout plan: five workstreams, owners, sequence. - 3 · Operational frameworkLive in your group
Five implementation workstreams put your framework into daily use: governance, delivery, platforms and people, with measured value.
They implement it. They do not redesign it.
In detail
How it works, page by page.
The reference framework
IAC AI Enablement Reference Framework: nine modules, adapted to your scope.
1Strategy & Value
AI priorities, portfolio, funding and value method
2Governance & Operating Model
Forums, decision rights, Center of Excellence or federated model, group and local roles
3Risk, Security & Compliance
Risk tiers, control categories, privacy, security and AI Act
4Data Foundation
Ownership, quality, access and platform readiness
5Technology, Architecture & Engineering
Reference architecture, model and platform strategy, build, buy or reuse, integration
6People, Skills & Sourcing
Roles, skills, AI literacy, capacity and sourcing
7Discover & Decide
Intake, qualification, prioritization and approval. Steps 1 and 2.
8Build & Go Live
Engineering and testing standards, deployment, model and agent operations, monitoring. Steps 3 and 4.
9Run & Improve
Adoption, reuse across countries, scaling and realized value. Step 5.
Phase 1 reviews this reference against your agreed scope and evolves it where material gaps are found. Modules 7 to 9 follow the same five steps as every use case.

Your AI or technology center, ready to run
The framework applied to one center: about 8 weeks, five workstreams.
- Governance & risk: decision rights and guardrails, a governance playbook.
- Pipeline & value: a front door for ideas, stage gates, a lean KPI model.
- Enablement & change: training, certification and reporting.
- Build & scale engine: who does what, in-house or partner.
- Data & platform: architecture blueprint, data and AI governance.

We build the case with you
Every AI decision needs a case. Wherever you are. Making the case is not only for pillar 1: whatever you buy from us, we help you justify it, at every gate.
- Most asked at step 1, Discover, and step 2, Decide.
- Use cases ranked on value and effort.
- Business cases on your baseline.
- A roadmap ready to fund.
- One investment decision, yours.
- The same five angles in every pillar: value & ROI, risk & compliance, technology choice, ownership & control, people & adoption.
Where it sits in the five steps
1.2 AI operating model covers step 2: Decide.

More pages
Related pages, cases and next offers.
Proof
What clients got from this offer, then more results from our clients. Clients anonymized under NDA.
CS 01 · 1.1 360 DiscoveryWe advise you€400–600Ka year of savings potential identifiedTextile manufacturerRead the case →
CS 09 · 1.1 360 DiscoveryWe advise you5opportunities in 4–6 weeksIdentity technology leaderRead the case →
CS 08 · 1.3 AI training and certificationWe advise you100+certified in under a monthGlobal telecom vendorRead the case →
CS 02 · 3.2 Managed servicesFor you€1M+a year, over a 3-year programGlobal workspace providerRead the case →Also in pillar 1, and what clients add
We advise you. You decide, with facts, before you invest.
1.1 360 DiscoveryProductizedIf
You know AI matters, but not where it pays off first.
You get
One decision per initiative, backed by a business case.
1.3 AI training and certificationProductizedIf
You want your own team to find and run use cases.
You get
Your people trained and certified on your real cases.
1.4 Advisory on demandCustomIf
One big problem blocks you, and you need it solved.
You get
Senior experts focus on it and make it work. Small or big.
2.2 Project or dedicated teamCustomFor youIf
A use case must go live, and stay live.
You get
A fixed scope, or a team we manage, delivered to agreed milestones.
Pillar 1, Advise & Discover: all its offers → · All ten offers →
AI operating model: is it for you?
Bring us one problem. One working session, then a proposal within 5 working days.
