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How we deliver · Factory 3 of 6

Process automation, RPA and IDP

End-to-end flows across systems: process mining, RPA, document processing (IDP) and integration.

IAC.ai: Process automation, RPA and IDP

The problems it solves

Clients come to us with one of these problems. This is what we build to solve them.

In our clients’ words.

Our processes are too slowWhere this sits in your journey →
Our costs are too highWhere this sits in your journey →
Our systems are too oldWhere this sits in your journey →
What it looks like
  • Orders from marketplaces, web shop, EDI, email and a portal, with no single layer.
  • Customer-specific mapping and validation between channels and the ERP, by hand.
  • Invoice friction, and no view from channel to ERP.
What we buildProcess automation, RPA and IDP
  1. Process and task mining. Find where the time goes, on your own data, before anything is built.→ 100+ certified (CS 08)
  2. One flow for every channel. Marketplaces, web shop, EDI, email and portal, normalized into one order flow.→ 5 channels, 1 flow
  3. ERP sync and validation. Customer-specific mapping, validation logic and data enrichment, synced to the ERP.→ manual effort cut
  4. Invoicing and finance flows. Invoicing support, pricing and validation logic, integrated across channels.→ invoice friction cut
  5. Exception handling. Agent-based exception handling and proactive resolution, fewer back-and-forths with stores.→ 87% faster lead time
  6. Document processing (IDP). Intake, extraction and checks of documents, such as onboarding and KYC files (CS 05).→ 80–90% automated

Proof

What clients got, in numbers.

The case studies that prove it, then related cases from the same pillar. Clients anonymized under NDA.

All nine case studies →

How you buy it

Delivered through three offers, in pillar 1 Advise and pillar 2 Build.

What we build is not how you buy. Each offer has its own page, with the full detail.

Whatever the factory, you can advise first and optimize on top. See the map: six factories, ten offers →

Technologies we use

The tools our team builds with, for this factory.

Tech-agnostic: no licenses to sell. We recommend what fits your architecture, and build on what you already own where it makes sense.

CelonisUiPathAutomation AnywhereBlue PrismPegaPower AutomateABBYYAmazon TextractWorkaton8n

All four layers and the tools we cover →

How it is delivered

Every solution goes through the same five steps, with your sign-off at each gate.

STEP 1DiscoverFind and rank the use cases, on your data.
STEP 2DecideYou approve: business case, owner, acceptance criteria.
STEP 3BuildDesign, build and test with your team.
STEP 4Go liveYour sign-off, then release to production.
STEP 5Run & improveSupport, monitor, measure the value, scale.

How it runs, in this factory: Mine the processDesign one flowBuild and connect the ERPStabilizeExtend to the next country

The five steps, in detail →

Six solution factories

The other five factories we build, deploy and run.

All six on one page →  ·  The map: factories, offers and proof →

Process automation, RPA and IDP. Built with you or for you, then run and improved. You keep the code and the know-how.

Bring us one problem

One working session on your problem. A proposal follows within 5 working days.

Bring us one problem