Privacy notice

Who is responsible

INTELLIGENT AUTOMATION COMPANY (SAS), 47 boulevard de Courcelles, 75008 Paris, France, RCS Paris 910 477 512, is the data controller. Contact: contact@iac.ai.

What we receive

This website has no user accounts and no advertising trackers.

When you send one of our forms (contact, document request, cost-of-waiting figures, self-check, IT ticket volume or engineer profiles), it sends us what you type: your email address and, depending on the form, your name, company, role, message, answers and figures. It is stored in a database run by our host Cloudflare, located in the European Union, and emailed to our team at contact@iac.ai. If our site cannot save it, your own email app opens with the message instead, and you decide whether to send it.

If you book a call, Calendly collects your name, email address and answers to the booking questions, under its own privacy policy.

Like any website, our hosting provider Cloudflare processes technical data (such as IP address and browser type) to deliver the pages and protect the site against attacks.

To count visits we use Cloudflare Web Analytics and the Metricool visit tracker. Neither sets cookies or stores anything on your device. Both providers state that they do not fingerprint visitors or track them across sites. The Metricool tracker sends the page address, the referring site and your window size to Metricool S.L. (Spain). We see totals only, such as pages viewed, referring sites, country and type of device, never who you are.

Why we use it, and on what legal basis

To answer your request and prepare a possible engagement (steps taken at your request before a contract, GDPR Article 6(1)(b)).

To follow up on our business relationship, keep the website secure and count visits without cookies (our legitimate interest, GDPR Article 6(1)(f)).

We do not sell your data and we do not use it for automated decisions.

How long we keep it

We keep contact data for up to 3 years after our last contact with you, unless a contract or a legal obligation requires longer.

Who sees it

The IAC.ai team, and the providers that run our tools: HubSpot (contact management), Microsoft (email), Calendly (call booking) and Cloudflare (hosting, security and form storage).

Some of these providers may process data outside the European Union, including in the United States. In that case the transfer relies on the safeguards set by the GDPR, such as the EU-US Data Privacy Framework or the European Commission standard contractual clauses.

Your rights

You can ask to access, correct or delete your data, to restrict or object to its use, and to receive it in a portable format. Write to contact@iac.ai. We answer within one month.

You can also complain to the French data protection authority, the CNIL: www.cnil.fr.

Other websites

Links to LinkedIn, Substack, Calendly and other sites take you to services with their own privacy policies.