Optimize and scale AI and automationMore value from what already runs
What runs can run better and cheaper. We measure it, improve it and scale what works.

The offer at a glance
What runs can run better and cheaper. We measure it, improve it and scale what works.
Better and cheaper
- Value measured against the baseline every quarter
- License and cloud cost optimization
- AIOps: alert correlation and automated fixes

More of what works
- A pipeline of the next use cases, from what already runs
- An automation maturity roadmap over 3 years
- Reuse across units and countries
Value keeps growing only if someone runs and improves it.
In detail
How it works, page by page.

Two months of setup, then one cycle a quarter
Example from an ITSM automation and optimization program, over 3 years.
- Ramp-up, setup and governance in about 2 months.
- IT operations areas prioritized, then one improvement cycle a quarter.
- The automation curve is estimated first, then confirmed in discovery.

A pipeline of use cases. Each one goes the same five steps.
The next use case starts from what already runs.
- Monitor and support, measure the value against the baseline, scale what works.
- A quarterly executive steering and value review.
- CS 02, this model over 3 years: 70+ solutions, 40% of tickets automated, €1M+ saved a year.
30% planned, 40% delivered
The same method builds your business case, from your own baseline.
- 25,000 IT tickets a month × 30% × €10 a ticket × 12 months = €900K business case a year.
- Delivered: 40%, 10,000 tickets a month removed. €1M+ a year delivered against a €900K business case.

Four support practices
From firefighting to a governed operation.
- Incident, monitoring, change control and problem management.
- CS 03: +40% SLA adherence, 30% fewer incident tickets, 20% lower license cost.
Where it sits in the five steps
3.3 Optimize and scale covers step 5: Run & improve.

Proof
What clients got from this offer, then more results from our clients. Clients anonymized under NDA.
CS 03 · 3.1 Support engineersWith you30% fewerincidentsLeading financial institutionRead the case →Proof for this offer
CS 02 · Outcome-basedFor you€1M+a year, over a 3-year programGlobal workspace providerRead the case →
CS 05 · AI agentsFor you30–80%lower costCross-industryRead the case →
CS 04 · 2.1 Talent-as-a-ServiceWith you1 dayafter signing, first engineer liveEuropean software companyRead the case →All nine case studies, and the value of all nine on one page →
Also in pillar 3, and what clients add
We keep it running and paying, with you or for you.
3.1 Support engineersProductizedWith youIf
Your support team cannot keep up.
You get
Level 2 and 3 engineers inside your team, on your hours.
3.2 Managed servicesCustomFor youIf
Solutions must run, and keep paying.
You get
We run and improve them under an SLA, or outcome-based.
2.3 Modernization and migrationCustomFor youIf
Old stacks or old bots slow you down.
You get
Moved to a stack that runs faster and costs less to run.
1.1 Fast DiscoveryProductizedIf
You know AI matters, but not where it pays off first.
You get
One decision per initiative, backed by a business case.
Pillar 3, Run, Maintain, Scale & Optimize: all its offers → · All ten offers →
Optimize and scale: is it for you?
Bring us one problem. One working session, then a proposal within 5 working days.


