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Pillar 3 · Run, Maintain, Scale & Optimize · 3.3

Optimize and scale AI and automationMore value from what already runs

What runs can run better and cheaper. We measure it, improve it and scale what works.

IAC.ai: Optimize and scale: more value from what already runs

The offer at a glance

What runs can run better and cheaper. We measure it, improve it and scale what works.

IAC.ai: Four pillars turned a fragmented estate into governed operations
Optimize

Better and cheaper

  • Value measured against the baseline every quarter
  • License and cloud cost optimization
  • AIOps: alert correlation and automated fixes
IAC.ai: The value of all nine case studies, on one page
Scale

More of what works

  • A pipeline of the next use cases, from what already runs
  • An automation maturity roadmap over 3 years
  • Reuse across units and countries
IAC.ai: A governed automation estate: 30% fewer incidents
Proof · CS 03

20% lower license cost

  • After license use was reviewed and optimized.
  • Also: CS 02, 30% planned and 40% delivered. CS 02, 70+ solutions in one pipeline.

Value keeps growing only if someone runs and improves it.

In detail

How it works, page by page.

IAC.ai: Roadmap: 2 months of setup, then one cycle a quarter
Roadmap

Two months of setup, then one cycle a quarter

Example from an ITSM automation and optimization program, over 3 years.

  • Ramp-up, setup and governance in about 2 months.
  • IT operations areas prioritized, then one improvement cycle a quarter.
  • The automation curve is estimated first, then confirmed in discovery.
IAC.ai: A pipeline of use cases. Each one goes the same five steps.
Scale

A pipeline of use cases. Each one goes the same five steps.

The next use case starts from what already runs.

  • Monitor and support, measure the value against the baseline, scale what works.
  • A quarterly executive steering and value review.
  • CS 02, this model over 3 years: 70+ solutions, 40% of tickets automated, €1M+ saved a year.
IAC.ai: Four numbers size the value: CS 02, step by step
CS 02 · How the value was sized

30% planned, 40% delivered

The same method builds your business case, from your own baseline.

  • 25,000 IT tickets a month × 30% × €10 a ticket × 12 months = €900K business case a year.
  • Delivered: 40%, 10,000 tickets a month removed. €1M+ a year delivered against a €900K business case.
Read the case →
IAC.ai: Four support practices keep your automation under control
Keep it under control

Four support practices

From firefighting to a governed operation.

  • Incident, monitoring, change control and problem management.
  • CS 03: +40% SLA adherence, 30% fewer incident tickets, 20% lower license cost.
How each support pillar works →

Where it sits in the five steps

3.3 Optimize and scale covers step 5: Run & improve.

IAC.ai: Every AI initiative goes the same five steps, with one gate each
STEP 1Discover
STEP 2Decide
STEP 3Build
STEP 4Go live
STEP 5 · THIS OFFERRun & improveValue measured each quarter. We improve and scale what works.

The five steps explained →

Proof

What clients got from this offer, then more results from our clients. Clients anonymized under NDA.

All nine case studies, and the value of all nine on one page →

Also in pillar 3, and what clients add

We keep it running and paying, with you or for you.

Pillar 3, Run, Maintain, Scale & Optimize: all its offers →  ·  All ten offers →

Optimize and scale: is it for you?

Bring us one problem. One working session, then a proposal within 5 working days.

Bring us one problem