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Case study 05 · Cross-industry

AI agents in 30+ deployments: 30–80% lower cost

Cross-industry · finance, supply chain, customer ops, HR, analytics · IAC and partners. Client anonymized under NDA.

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IAC.ai: AI agents in 30+ deployments: 30–80% lower cost

The case at a glance

The situation, what we did, and the result.

IAC.ai: AI agents in 30+ deployments: 30–80% lower cost
The client situation

The challenge

High-volume manual work, errors and rework, slow cycles, and compliance that manual work could not keep up with.

IAC.ai: Six types of solutions we build, deploy and run
What we did

Our work

  • AI agents and automation built for five business functions
  • Deployed to production with the client’s sign-off
  • Supported and improved after go-live
IAC.ai: Built, live and paying: four delivered results
The result

What the client got

30 to 80%lower operating cost
2x to 5xfaster processes
80 to 100%of targeted work automated
30+deployments across clients, 2021 to 2025

Clients anonymized under NDA. Figures are average results across delivered engagements.

How the engagement created value

From process diagnosis to automation, and measurable results.

IAC.ai: How the engagement created value
What this unlocked
Auditable workflowsMeasurable cost savingsA framework to scale
1
Delivery modelBuilds of 4 to 12 weeks

Process discovery, bot and agent build, user acceptance testing, and phased deployment.

2
Scope covered5 domains

Finance, supply chain, customer operations, HR and compliance, analytics. Each domain automated.

3
Key outputs80 to 100% automation rate

Bots, AI agents, runbooks, exception handling frameworks and scale roadmaps, all deployed.

4
Operational impact2x to 5x faster execution

Across all delivered workflows, from invoice processing to onboarding and claims.

5
Business impact30 to 80% cost reduction

Direct labor cost reduction and staff redeployed, across 30+ deployments.

6
Why it workedAn end-to-end delivery model

Built for scale: not just the first bot or agent, but the full framework to keep automating.

A practical bridge from process diagnosis to automation at enterprise scale.

In detail

Five AI and automation programs, 30+ deployments

IAC.ai: Five sector AI & automation programs. 30+ enterprise deployments.
Why this approach worked

The model scales because automation and agent blueprints are reused across clients. Each deployment makes the framework stronger and cuts time to value for the next.

Why it mattered for the client
  • Each program was scoped, built and deployed with measurable SLAs and exception handling from day one.
  • Blueprints were designed for reuse, for a faster rollout across client environments.
  • 30+ deployments proved the model in regulated and unregulated sectors.
Finance

Invoice and claims processing

AI-assisted and bot-driven invoice intake, validation, approval routing and claims reconciliation.

80 to 100% straight-through processing60 to 70% faster cycle time
Supply chain

Procurement and inventory

Automated purchase orders, inventory reconciliation and fulfillment exception handling.

50 to 70% less manual effort40 to 60% fewer fulfillment errors
Customer operations

Returns, categorization, promotions

Automated returns processing, product categorization and promotion eligibility checks.

3x faster returns resolution90%+ categorization accuracy
HR and compliance

Onboarding and KYC

AI agents for onboarding, KYC document processing and compliance checks.

70% faster onboarding80 to 90% of document processing automated
Analytics

Reporting and data aggregation

Automated reporting pipelines, AI-assisted data aggregation and scheduled analytics delivery.

90%+ of reports automated2x to 3x faster data delivery
IAC.ai: Managed services: we run it for you, under an SLA
The offer behind this result3.2 Managed services

We host, run, support and improve your AI and automation. You get service levels, not tickets to chase.

For youAI agents
Steps we owned
DiscoverDecideBuildGo liveRun & improve
Open the offer →

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