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How we deliver · Factory 6 of 6

Custom AI, ML and platforms

Your own IP: platforms, apps, models, predictive ML and integration layers.

IAC.ai: Custom AI, ML and platforms

The problems it solves

Clients come to us with one of these problems. This is what we build to solve them.

In our clients’ words.

We have software to buildWhere this sits in your journey →
Our systems are too oldWhere this sits in your journey →
We cannot hire fast enoughWhere this sits in your journey →
What it looks like
  • You want to sell digital services, without your own developers.
  • Manual booking and service delivery, on disconnected systems.
  • Service desk, mail and partner APIs with no single connection layer.
What we buildCustom AI, ML and platforms
  1. Client-owned platforms and apps. From requirements to a live MVP, new features every 2-week sprint.→ live MVP in 90 days
  2. Integration layer. An API hub that connects your service desk, mail and partner systems.→ one connection layer
  3. Multi-tenant SaaS. One platform you can offer to your own clients.→ 3+ client go-lives
  4. AI helpdesk agent. Level 0 to 3 support with an AI agent and SLA reporting.→ 9x5 to 24x7 SLA
  5. Models and predictive ML. Forecasting, scoring and models trained on your data. You own them.
  6. Cloud operations. Autoscaling, security scanning and 24/7 monitoring, on AWS, Azure or Google Cloud.

Proof

What clients got, in numbers.

The case studies that prove it, then related cases from the same pillar. Clients anonymized under NDA.

All nine case studies →

How you buy it

Delivered through two offers, in pillar 2 Build and pillar 3 Run.

What we build is not how you buy. Each offer has its own page, with the full detail.

Whatever the factory, you can advise first and optimize on top. See the map: six factories, ten offers →

Technologies we use

The tools our team builds with, for this factory.

Tech-agnostic: no licenses to sell. We recommend what fits your architecture, and build on what you already own where it makes sense.

PythonJavaScriptReactGitHubAWSAzureKubernetesTerraform

All four layers and the tools we cover →

How it is delivered

Every solution goes through the same five steps, with your sign-off at each gate.

STEP 1DiscoverFind and rank the use cases, on your data.
STEP 2DecideYou approve: business case, owner, acceptance criteria.
STEP 3BuildDesign, build and test with your team.
STEP 4Go liveYour sign-off, then release to production.
STEP 5Run & improveSupport, monitor, measure the value, scale.

How it runs, in this factory: RequirementsUX design2-week sprintsTest and sign-offLive MVP in 90 days

The five steps, in detail →

Six solution factories

The other five factories we build, deploy and run.

All six on one page →  ·  The map: factories, offers and proof →

Custom AI, ML and platforms. Built with you or for you, then run and improved. You keep the code and the know-how.

Bring us one problem

One working session on your problem. A proposal follows within 5 working days.

Bring us one problem