100+ people certified in process mining in under a month
Global telecommunications vendor. Client anonymized under NDA.
The case at a glance
The situation, what we did, and the result.
The challenge
No internal process mining skills and no discovery method, so every discovery needed outside consultants.
Our work
- A hands-on program on the client’s own process and task mining tool
- Practice on real cases with the IAC discovery method
- An official certificate for every participant
What the client got
Client anonymized under NDA. Figures are delivered results of the certification program.
How the engagement created value
From tool setup and method training to 100+ certified practitioners.
Tool setup, method training, hands-on exercises and a certification assessment.
MS Power Automate Process Mining, the discovery method, and practical application. All hands-on.
100+ practitioners ready to run process mining discovery and find automation opportunities on their own.
Across all participants: strong positive feedback on training quality, practical value and tool skills.
The client’s team now runs process mining on its own, with less need for outside consultants.
A structured certification program, not a one-off workshop: a verified skill built inside the organization, at scale.
From no internal skills to a certified, self-sufficient process mining team.
In detail
3 hands-on modules, 100+ practitioners certified
The program combined MS Minit tool training with IAC’s own discovery method, so the team learned the full cycle. Official certification gave a measurable result at scale, and the base for a client-owned Center of Excellence.
Why it mattered for the client- The client needed a lasting internal skill, not a one-off engagement.
- The team needed both tool skills and a method, not just vendor product training.
- Official certification gave participants verified, portable credentials, and the client a measurable result.
Setup and configuration
Environment setup, data connectors and hands-on exercises, so every participant works on MS Minit from day one.
IAC discovery framework
End-to-end training on the Fast Discovery cycle: assess, collect, analyze, prioritize, present findings.
Task mining and data collection
Task-level data capture, structuring and validation, for process monitoring and performance evaluation.
Data validation and analysis
Hands-on data validation, pattern analysis and bottleneck finding on real process data.
Opportunity mapping and certification
A full opportunity mapping session and a final assessment. 100+ participants received an official certificate.
The skills your teams need to find, build and run AI. Hands-on, on your tools and your data, with a certificate at the end.
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